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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	ERIC Ratings: Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Douglas J Ingram -- Feedback: Easy to use website nice products Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Milena Prodanovic Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	-- Feedback: Thank you Ratings: Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	PATCHAYADA NORASINGHA Ratings: Customer Care Friendliness ;Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Masayoshi Fujiwara -- Feedback: Continue your services. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Park Kyung Eun Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Hannah Valerie Engano Tafalla Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Lauma Ozolina Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Allen -- Feedback: Great place to order flowers and gift for my now wife. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Maria Clemencia Perez -- Feedback: Im sure everything will go just find Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Jasmin Esparaguera Almirol Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Seoulflorist.com -- Feedback: A very reliable vendor. I have been ordering flowers from this vendor from overseas for the last 5 years, and they have always handled my order well. Good job. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Caviteflowers.com Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Yongsheng Wang Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Yongsheng Wang Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Rishu Singh -- Feedback: Costumer service was on point however the items such as cakes and chocolates that I picked on the website weren’t available. Everything was substituted. Wanted to organise a surprise for a friend while I’m in the UK but the cake that got delivered looked awful . Definitely not anywhere close to the price I paid for a CARROT CAKE! Been so disappointing but somehow they managed to surprise him so that was only one good thing. A birthday cake substitute by a really rough looking carrot cake with no message on top of the cake I’m still shocked by the look for it. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ; Suggestion: Please have everything clearly mentioned on the website. You didn’t even have the basic chocolates I picked from ur site so only have things on display that you have. You can’t substitute everything and have something really cheap as your prices are quite high and after I saw a pic of the cake i am shocked. No birthday message was written on the cake it was the most basic carrot cake ever sorry but as much as your communication was on point along with the service I still feel like I’ve wasted all my money for what’s been delivered!

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